My phone and computer can both play the files fine, but using the official apps or webclient gives me an error. I’m assuming it’s a transcoding error, but there shouldn’t be one. The files (left untreated) work and even if they were transcoded, it should be fine. What am I missing here?

On a side note, how do I make files load 100% of the time?

Edit: I feel stupid, but I solved this. It turned out to be two separate issues. The unreliability was due to conflict in my Tailscale setup. Next, I reread the transcoding guide, and realized that I misread the HWA encoding and decoding charts when I was setting up my server; this was also a simple fix, just unchecking a single box.

  • LazerDickMcCheeseOP
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    1 year ago

    I set up transcoding according to the guide and enabled hardware acceleration, per user recommendation

    • nutbutter@discuss.tchncs.de
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      1 year ago

      This should not be happening, then. How have you set up Jellyfin? Is it in a docker container? If yes, how have you passed through your GPU? Have you tried turning off Hardware Acceleration? In which format is your media stored?

      • LazerDickMcCheeseOP
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        1 year ago

        No, it’s a Windows install on the server and the client. Hardware-wise, the server is overkill. My libraries are in several codecs and formats, and everything seemed to work indiscriminately until recently but I didn’t make any admin changes.