I see this block every time I open my email. Is this a bug I’m facing or is this the new normal?

  • LemoineFairclough
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    17 minutes ago

    I got a subscription last year and I don’t have a memory of seeing an advertisement at https://mail.proton.me/u/0/inbox after that, and I didn’t see one just now when I checked.

    If you want to use an email service without seeing advertisements, maybe you should pay for a subscription starting from https://proton.me/pricing or https://www.privacyguides.org/en/email/ or maybe instead you should consider something like https://www.lifewire.com/best-free-email-accounts-1356641

  • helenslunch@feddit.nl
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    8 hours ago

    The advertising is the worst thing about Proton. I’ve made them aware of this several times but it just keeps getting worse. They started putting ads in the VPN app now.

    As far as I’m concerned, as a paying customer I shouldn’t be subjected to ads but, what’re ya gonna do?

    • BingBong
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      1 hour ago

      I’m paid and have never seen an ad. Are you on an oddball subscription?

    • whatwhatwhatwhat@lemmy.world
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      6 hours ago

      There are ads in the VPN app? I have never seen an ad on any Proton service, except for occasional emails or banners around upgrading my subscription.

      Then again, I’ve been a premium subscriber for a while now.

  • hanke@feddit.nu
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    12 hours ago

    If I am not mistaken, there is a “don’t show me this offer again” thingy somewhere.

    But as otheds have mentioned, it is a free service. And most importantly, this free service does not collect your data or show targrted ads to make a profit off of you when you don’t pay. It is truly free. I think being asked to pay for the service is extra because of this.

    • babybusOP
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      12 hours ago

      That’s totally understandable. I simply didn’t notice that thing before due to some external factors, hence the question.

  • Tazerface
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    13 hours ago

    They always do. What annoys me is their Black Friday “deal” is almost the same price as paying for a 2 year subscription.

    • babybusOP
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      13 hours ago

      Oh, I guess I didn’t notice this before somehow. I don’t know about other users, but it only turns me off. For a non-profit organization, they employ some of the worst marketing strategies.

  • Telodzrum@lemmy.world
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    13 hours ago

    It’s just you being hypersensitive to a service asking its users to pay for that service.

    • babybusOP
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      13 hours ago

      If anything, this reply shows how normalized these practices are.

      • Dark Arc@social.packetloss.gg
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        2 hours ago

        And for a damn good reason… Companies need money to operate. Proton may not be for profit like Google, but they are not a charity either.

        Very little is free without strings, what’s been normalized (in a bad way) is the concept that you can have free things that don’t intrude asking for money. That only happens in the venture capital “get em hooked” stage (and we’ve seen a lot of it because the Internet is still relatively young). Even KDE is now asking for money (granted once a year … but your usage of their desktop doesn’t require them to run expensive servers).

      • Holyginz@lemmy.world
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        12 hours ago

        Not really. Them not using ads means they can’t make money that way, so the only way they can make money is through subscriptions. Even a not for profit needs to pay people and pay for overhead. If everybody used the free service they would go under over night. As long as they continue to respect privacy they have every right to have these pop-ups. Especially since they don’t force you to subscribe.