• Julian@lemm.ee
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    1 year ago

    If email were invented today people would complain about how complex and annoying it is to sign up.

    • JackbyDev@programming.dev
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      In college I had to write a program to send emails. This was around 2012. Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from. There are obviously ways to sign the message and verify it and most email servers block messages that don’t have these because of how trivial it is to fake. It’s basically like putting a name tag on that says “Joe Biden” and everyone believing you’re the president.

      I didn’t do anything malicious but I did mildly prank my girlfriend. I don’t remember what I did but I’m pretty sure I told her before I did it. I really didn’t want to end up getting expelled for “”“hacking”“” so I didn’t do anything remotely bad. The irony is the assignment wouldn’t have worked and been as interesting if my campus had the proper security measures to block the messages.

      It could be that the web client for our email mentioned something about the sender being unverified and not to trust it but I don’t remember.

      • HeavyRust@lemm.ee
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        Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from.

        I remember realizing this and thinking it was weird too when I was reading about SMTP. Specifically, the MAIL FROM command.

        Also related.

      • jballs
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        I almost got kicked out of school for this! I sent an email to my girlfriend from some girl that we didn’t like, saying something like “you’re a huge bitch, haha just kidding this is actually jballs not the chick we don’t like.”

        Problem is that I wrote my girlfriend’s email address wrong, so it bounced back to the sender (the girl we didn’t like).

        So I had to explain to a university dean exactly what I did and how I didn’t actually “hack into” the girl’s email account. That was fun.

      • RickRussell_CA@lemmy.ml
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        Most orgs have an internal SMTP server that will accept and send mail to other internal addresses without any special authentication or validation. It’s almost essential for automatic monitoring software and that sort of thing.

        Where the barriers go up is at the border to the Internet. And thank goodness, just a couple decades ago it was sheer chaos.

        • JackbyDev@programming.dev
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          They probably tried to get back to you but used an internal we form that filled the from header with their email address. 💀

      • linuxduck@nerdly.dev
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        When I was in schoola classmate set up an instance that is designed for hacking. But another classmate took it in another direction. Instead of following the clues to the answer (it’s a game) they instead hacked the instance and created a folder bomb but named the folders with the Mongolian space separator character. So removing them because a task. No body got upset because well… Hacking can be fun!

        Second: hacking is the term used when you break into something to make it better.

        Cracking is the term used when you break into things for malicious intent

    • Seven@feddit.de
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      Using your email address as username is a common problem for a lot of users.

      Some of them are even completely shocked that they can use a different password and don’t understand, that their mail is just their login credentials for this specific site.

      The feature “login with Apple/Google/Facebook” exists for a reason.

    • Ghostalmedia@lemmy.world
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      I don’t get the email analogy.

      People did and DO complain about setting up email. ISP email is a great example of this. People forget their IMAP and SMTP address configuration stuff all the damn time. Always have.

      I used to do home IT, and I had to help people through that crap constantly.

      That said, these days people have gravitated to clients like gmail or outlook. Those push the user onto a certain domain, which makes setup dead simple. This is what mastodon.social is doing now. Making it so people don’t have to think about the instance at sign up.

      • Julian@lemm.ee
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        Yeah I agree email kinda sucks. But everyone still uses it, and (as far as I’m aware) people aren’t writing articles about how confusing email is for people and why that makes it a failure. Mastodon and Lemmy are, in comparison, much better and way less confusing but you see that said all the time about them.

        • Ghostalmedia@lemmy.world
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          When email came out the alternative product was the post office or a fax machine. Even though configuring a client was difficult for some, instant digital messaging communication was new. It was a BIG motivator for people to either figure it out, or hire someone like me to figure it out for them.

          People are comparing Mastodon to Twitter, a fairly similar core product. The gap between email and mail was much wider.

      • maegul (he/they)@lemmy.ml
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        Yea I’m with you here. I’ve done a good amount of things with computers and setting up email with clients and setting up printers are probably the two “what the fuck why is this so hard!” things I’ve had to do with a computer.

      • Misconduct@lemmy.world
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        I used my isp email address for a brief period and it was always super annoying in some way or another. Not to mention I lost it when I had to switch providers because I moved out of their area. It was a long time ago but they wanted to charge me to keep it when gmail/Hotmail etc already existed lmao bye

      • thisfro@slrpnk.net
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        This is what mastodon.social is doing now. Making it so people don’t have to think about the instance at sign up.

        TBH, I don’t find that all too bad. As long as users can easily move at any time, getting them set up on a popular one first where everything “just works”, they can learn the concepts and get used to the federation stuff. Then after some time, they may realize that a smaller server might fit them better and can then move there. Choosing a server without ever being registered somewhere (in the fediverse) was even hard for me.

    • scubbo@lemmy.ml
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      When it was invented, it was complex and annoying, even by today’s standards.

      • Ghostalmedia@lemmy.world
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        Still is if you’re not using a product like gmail or outlook that auto enters all of the incoming and outgoing servers.

        How many of us have spent time on our ISP’s help page trying to find the damn STMP server domain?

      • Misconduct@lemmy.world
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        For a small period of time I was a god that would bless people with gmail invites lol. That brings me back. I remember compuserve and Hotmail but I don’t remember them being especially complicated at all. Maybe that was before my time…? Which would be nice for once

        • Square Singer@feddit.de
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          Hotmail was already the easy-mode stuff.

          Before that you’d get your email account provided by the ISP, and before that you’d have to find someone who ran an email server and ask nicely for them to make you an account.

          And regarding ease of use: The reason why e.g. SMTP is human-readable is because in the early days SMTP wasn’t the protocol that your email client used to talk to the server. It was the email client.

          You’d just telnet to your server and type in the SMTP commands manually.

  • thoro@lemmy.ml
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    I flirted with journalism before getting my degree in CS.

    It’s not an exaggeration to say that the faculty and many of the students were almost proudly “bad at math” and basically bad with tech too, other than learning the basics of a Macbook.

    Doesn’t have to be that way and many journalists are smart, great people, but there’s a weird self fulfilling culture when it comes to tech. Not totally sure about how tech focused writers would be similar or different.

    Edit: Just googling “journalists bad at math” and got this from the Columbia Journalism Review:

    “In many cases, they got into journalism to stay away from math.” Journalists love to joke about how we suck at math.

    Edit 2: I guess I was bringing up my experience to be an example of how many journalists do not have a strong grasp of technical concepts and sometimes are almost proud of that. So it doesn’t surprise me that many may have struggled with Mastodon.

    That being said, that attitude is far closer to the average user than, say, the user base of this platform, which is likely far more tech savvy. Streamlined user experience is not a bad thing if you desire mainstream use and is something that could be improved, though Mastodon has been making strides in that regard.

    • survivorseason44@midwest.social
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      It’s interesting to me how often “math skills” are conflated with “the ability to understand technology.” Like I’m passionate about HCI/social computing research, comfortable navigating the Fediverse, jailbroke my iPod as a teen, modded Civilization (DOS) as a kid — I’m also “just okay” at math lol, didn’t even take Calculus in HS. I wonder how many people (like the journalists you describe) feel discouraged from exploring technologies because of the false “math skill = tech skill” narrative, even if plenty of people who suck at math excel at understanding technologies!

      (I also wonder how many people who “suck at math” don’t actually suck at math but weren’t given a good math education during school — but that’s a rant for another thread 😂)

      • fraser@sopuli.xyz
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        One of those computer people that family/friends bug to do all their computer stuff here. Been the designated technology fixer person since the 90s. I’m absolutely atrocious at maths (funnily enough, given a terrible education for it in school).

    • vis4valentine@lemmy.mlOP
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      I suck at math too. But isn’t the work of a journalist to at least double check? Calculators exist for a reason.

    • givesomefucks@lemmy.world
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      Yeah, I went to a school with a great journalism program.

      It was still where other students went when they did poor at their first choice.

      So it’s not like every journalist is bad at everything else, but it’s where a lot of people end up who are bad at everything else.

  • ParsnipWitch@feddit.de
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    As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.

    Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program. Many people don’t even use websites anymore, they only use applications.

    Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.

    • Bye@lemmy.world
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      I’ll add to this that most people don’t understand the difference between a service and a client. Yes, even though they use email, to them it’s just “my gmail” and they don’t think past that. They don’t know you can use different clients, or the web. They just don’t. It’s an app on their phone.

      The reason the internet was so great in the early 2000s is that THOSE PEOPLE WERENT ON IT.

      • catastrophicblues@lemmy.ca
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        I’ve had the most confusing conversation when a relative referred to their browser (Chrome) as “Google” (which to me means the search engine or the company, not the browser). It was only when they later mentioned Firefox as an alternative to Google that I realized what they were talking about.

    • MimicJar@lemmy.world
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      Which is funny because if you open the App Store and search for Mastodon you’ll find an app you can install and will prompt you to create an account and login.

      Yes it will default to mastodon.social or whatever but that’s a fine default.

      Folks that say it’s too hard just don’t even want to try.

    • moozogew@lemmy.fmhy.ml
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      I’m sure it’s not lack of technical skill it’s a mental block, I’ve helped so many people set up software that is literally clicking ok a dozen times then they’re like ‘oh let me print this, hang on I need to compile a firmware update and flash it using a telegraph key…’ big brands have the shittiest software, but people feel they should be able to understand because it’s professional but something like an open source federated social network is nerd stuff so they feel the the shouldn’t be able to.

      Case in point, I installed MPV on a friends laptop because VLC wouldn’t play the file without crashing, the install process is super simple but they have green on black hacker terminal output instead of a process bar and you type Y when prompted instead of clicking yes – it gave her anxiety just watching me do it, said maybe we should try uninstalling VLC and reinstalling instead… Of course mpv played the video flawlessly and used less CPU and ram doing so which warmed her to it. There’s no way she couldn’t have understood everything and done it herself but the fact it’s not as corporate as VLC would have written it off (and wow that’s a crazy thing to say, I love that there’s so much great open source software that VLC is middle of the road)

      • ParsnipWitch@feddit.de
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        Definitely, some people have some weird kind of anxiety when it comes to this. I think in many cases they believe they aren’t intelligent enough to get it and that only really intelligent people can understand these things.

        It is the same in math. It has this aura of being super out there. And, let’s be honest, it seems like some people in tech fields try to uphold that notion.

        • CannaVet@lemmy.world
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          I try so hard to show people how to do things themselves when they ask me to help them with various tech…whatever, and almost universally get told “no.”

          Magic rectangle take me to Facebook, if it doesn’t I need someone to make the magic rectangle take me to Facebook, and I refuse to understand it any further.

    • maegul (he/they)@lemmy.ml
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      Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.

      I’ve seen a number of polls on the age demographics on the fediverse, and they’ve all been pretty consistent … the fediverse is basically on average a Xennial place with a surprising amount of Boomer. There are younger folks, of course, more so on lemmy/kbin than mastodon it seems (which is interesting).

      But generally, in line with your comment, there’s a generational filter here that attracts those who remember the value of and how to use the old internet and old computers.

      Which, if you think there’s value in what the fediverse is trying to do (free our expression and ownership on the internet), is a problem. Another way of looking at it is that the failure of allowing big-private-monopoly-social platforms to dominate for so long1 will have long lasting side effects including the erasure of what the internet can be in many people’s understanding of the world.


      [1]: I’d estimate 2008-2023 as the era of dominant big social, where the closing year of 2023 may be too early or even open ended. That’s 14 years. Which, if we take the web as having started in 1993, and being ~30 years old, is about half the age of the internet. So, it’s a decently objective approximation, then, to say that the web is Facebook etc, especially as the relevance of older things fades. Which only amplifies the harm we allowed to transpire.

      Also … check it out … lemmy can do footnotes!! Click the view source button to see how I did it if you’re interested.

      • ParsnipWitch@feddit.de
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        I don’t talk about age, though? As I mentioned in my post being tech illiterate is not necessarily a question of your age group.

        • maegul (he/they)@lemmy.ml
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          Yes. Sorry if it seems I was distorting your message. I was just trying to draw a connection between different kinds of tech literacy and familiarity and how that might track with the demographics here and the history of mainstream tech.

          Maybe a stretch, but also maybe I have a point.

          • ParsnipWitch@feddit.de
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            No I do think you absolutely have a point!

            That more young people than you would expect are missing from places like Lemmy I blame mostly on smartphones and tablets.

            Over the last decades the numbers of students who own PCs/Laptops have dropped. When I first worked as a lecture assistant for computational statistics that was around 2011 almost every student had a PC or laptop and knew how to use it (to a different extent between them, of course).

            The course is once a year, has about 90 students each time and, since it’s about statistics, there is a mix of students from different fields. Most are from STEM fields, a few from social science or psychology. I could basically watch tech literacy deteriorate over the years.

            This years course had only a third of people in it who actually use a PC/Mac outside of the course. There was not a single person who uses Linux this year. For the university’s lecture platform or for online lectures they use their phone, tablet or a tablet computer which runs Android or iOS.

            78 % of them did never write a line of code in their lifes, or so they say. The ones who did say they have programming experience often only had one of these “Learning to Code” Apps on their phones.

            Most of them need extensive instruction and hand holding to install the programs we use (which is R and RStudio). You do not want to imagine how it is to teach these students basic coding in R. It is both my biggest joy and my biggest sorrow. The stories I could tell…

            I highly doubt many of these students would find their way to the Fediverse. They do not think about privacy or freedom online because they are disconnected from the online world, in a way. They are simply consumers who do not feel as a part of it.

            • maegul (he/they)@lemmy.ml
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              Reminds me of one time I was running a course in how to user git for uni students. Setting people up at the beginning, getting them just to install GitHub desktop, and someone puts their hand up having trouble installing the app. I get to them and see an iPad in the desk. Sighs, I explain that’s not going to work (maybe it does now?). They don’t understand why, because they can install so many other apps. I convinced them eventually. Not that I blame them, but it was interesting to see the user friendliness of a device basically block them from doing things and even understanding how that was happening.

              For many with laptops, the course often became a gateway to the terminal and not finding it scary any more.

              Also, thanks for your response!

    • CannaVet@lemmy.world
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      I saw numbers from some study about tech and people’s relationships with it or whatever and it’s insane how many people think Facebook is the entire internet now that they’ve had that integrated browser for so long. It’s just all they ever learned of technology, magic rectangle go to Facebook.

      I understand not being “tech savvy,” a “hobbyist,” whatever - but I can’t fathom not bothering to consider how something I use daily works AT ALL. I hate cars but I learned enough to understand how to tentatively diagnose a problem and handle minor maintenance myself, but some people take their car to the dealer like 4x a year instead.

      Is madness.

      • Rodeo@lemmy.ca
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        People HATE learning. It makes them feel stupid. So they just avoid it.

    • ProtonEvoker@ttrpg.network
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      Given the number of people I’ve had to walk through downloading my store’s loyalty program app and set up their accounts, I’d believe it.

      • ParsnipWitch@feddit.de
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        I had students (at university!) who, instead of starting the program, would either go through the whole process of downloading and installing the program or at least start the installer and installing it again each time they wanted to start the program.

      • static_motion@programming.dev
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        Microsoft tried, they have the Windows Store and certain programs push you to use it, but UWP is an absolute disaster both from a user and a developer perspective so nobody wants that.

        • Rob Bos@lemmy.ca
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          Microsoft took a good idea (software repositories) and turned it into a bad idea (software repository controlled by microsoft and you’re not allowed to add/install/validate other repositories).

          They could have built (hell, even USED) apt, but they built Store.

    • chicken@beehaw.org
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      i couldnt count how many times my younger brother has asked me to delete files for him

      • ParsnipWitch@feddit.de
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        My brother is a grown-up with a degree in finance and his own company and he also isn’t able to do this.

        He also refuses to understand that the photos he took with his phone are actual files on his phone. When he got a new phone and transferred his phone number he didn’t understand why the photos didn’t magically appear on the new phones camera app as well. (I think he was confused because he also uses Google Drive.)

  • seansand@lemm.ee
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    To be fair, if you want content on Mastodon, you have to actively go out, find people, and follow them. After you get past that Step 1 of signing up, your home page is empty. There’s no algorithm that automatically deposits content on the main page. You have to do a little bit of work to get anything. As you say, doing this work is not that god damn hard, but sadly for about 80% of people (maybe more), this is an impassible barrier.

    On the bright side, once you do get past this barrier, none of the Mastodon content that you are getting is from that bottom eighty percent.

    • iorale@lemmy.fmhy.ml
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      Also the first barrier of picking a server (how it works, the rules of every instance, checking who they federate with) and an app (the will to test multiple apps, learning that to login you have to input the server url manually since most aren’t listed in the apps), to the people who read all the things it’s tedious but doable, for the rest it’s “Which one is the RIGHT choice?” and just stay at the door.

      Also servers with poorly written rules don’t help (example: mstdn.mx says porn and politics are forbidden, but in reality they allow them as long as you tag then properly).

      These kind of posts don’t help either, because it makes people feel like they are too stupid to join and rather stick to the known services, but omit all the actual process that someone has to go through.

      • blivet@kbin.social
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        to the people who read all the things it’s tedious but doable, for the rest it’s “Which one is the RIGHT choice?” and just stay at the door

        Exactly. I’m a programmer and I do server administration on a small scale, but when I went to sign up for Mastodon my first reaction was, “How the hell am I supposed to know what instance I want my account to be on?” and I left. After a couple of weeks of absorbing random bits of information about how federation works I went back and completed the account creation process, but I really doubt that the average user who just wants to sign up for a service and use it is going to get past that step.

        • OtakuAltair@lemm.ee
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          Apps need to automatically assign users randomly to one of the non-controversial general instances, and letting them change it if they want.

          Lemmy and other fediverse clients need to do this too imo

          • blivet@kbin.social
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            I agree. The information should be easily available if they are interested, but end users shouldn’t be required to know about the underlying mechanics of the fediverse simply in order to create an account and browse.

            • OtakuAltair@lemm.ee
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              Great thing about lemmy and most of the apps being open source is we users can add those features in ourselves. I’m sure they will be later, the fediverse is only now starting to grow after all.

          • Savirius@lemmy.world
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            Hmm, maybe if an app’s creator hosted their own instance just for accounts (i.e. with no posts of its own). That way, a new user can download an app, set up an account on that app’s dedicated accounts server, and start browsing all the other instances from there.

        • Jimbo@yiffit.net
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          I really don’t understand what’s so difficult about picking an instance you like. Find an instance- Like the content? Rules look okay to you? Boom, done.

      • echo@sopuli.xyz
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        the will to test multiple apps, learning that to login you have to input the server url manually since most aren’t listed in the apps

        I don’t get why everything needs to be an app. Mastodon’s (and Lemmy’s) web UI works perfectly well in a mobile browser.

        • jelloeater - Ops Mgr@lemmy.world
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          I disagree, majority of my interaction with Lemmy and Mastodon is on a app on my phone. The mobile site is just okay. Let people choose their interface on how they want their content.

          • echo@sopuli.xyz
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            sure, but they listed testing multiple apps as a step people have to take.

          • gamermanh@lemmy.world
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            So does a mobile browser?

            Maybe handling multiple accounts is easier with an app but that’s beyond basic use

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                “If I take deliberate steps to inconvenience myself, I feel inconvenienced! Grrrr I’m so angry at this thing that I used to inconvenience myself!”

                • Nurgle@lemmy.world
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                  If someone explaining why they use an app instead of a website (in a literal comment thread about why people would prefer an app to the mobile site) triggers you in such a way that your only response is to make up an irate strawman… it might be time to log off, step outside and practice interacting with people like an functioning adult.

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          I find it hilarious to watch people struggling with doing things on their phone… while sitting in front of their desktop computer. My phone is for taking calls, sending texts, and playing solitaire. Anything else can wait until I have a real screen available to read it on.

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              I just mean a screen big enough to display a decent amount of information. Trying to browse websites on a phone when you can only see a little bit of text at a time, or you have to keep swiping to see different products because they can only show one image at a time… I honestly don’t know how anyone deals with the incredible waste of time. You figure a typical computer screen is at least 2-4 times larger than a cell phone screen, and many of us are running two or more monitors on their computer, and using a cell phone screen starts to feel like looking at the world through a ten foot length of pipe.

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            Lots of people don’t have much use or time for a computer. You use the small screen when you can - during work breaks, commuting, doing errands. Shit I used to be a geek and I don’t even have a proper computer.

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      I think the trickiest part is finding people on other instances and needing to copy/paste their links in your home instance’s search bar before you can follow or reblog, especially if you’re following a link someone’s shared elsewhere. It’s a small nuisance, but it adds up over time, and it’s already more work than most social media consumers want to bother with. For Mastodon to truly take off, that needs to be automated or hidden, because most people are going to give up before they even get an explanation.

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        I’ve been at soo many jobs where they change something like timesheets to have an extra click when filling out and it’s always “it’s jUsT oNe cLiCk”, and then they’re inevitably sending out a company wide email three months later all mad that people aren’t filling out their timesheets.

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      @seansand @vis4valentine Yeap first thing they do is say test or hello… And nothing. Then they wonder why there is no one, or why only 1 tab with news especially non English speakers are dumbfounded. I just look at live feed if in mood> see someone asking for help or test> explain # and how important to use them to find people or be found qnd how only # works in search bar. I don’t blame them because not every top boosted post has # but a little proding, use # local language and voilà progress

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      There are some ways to see some trending stuff but yes, it is slightly hidden away and still very different from the algorithmic recommendations we’ve become accustomed to.

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      It’s not that bad though, lemmy is worse but at least with relays misskey and Mastadon etc are easier to aggregate a starting list of content

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    The problem is the paradox of “it doesn’t matter what server you pick” while also giving them a choice.

    If choices don’t matter, why have a choice?

    Although I disagree that it doesn’t matter

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      No choice doesn’t matterat all. However, the decision on which mastodon server to use for your social media is about as important as what you’ll choose to eat today for dinner. Yeah, kinda important for the dinner itself and you don’t want some crap, but if you do, you could just eat it anyway for now and try something else tomorrow.

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        It does affect your experience.

        Joining a server with a small number of people vs a bunch will impact your initial experience and how fast you branch out

        It’s not anything that can’t be overcome but let’s not pretend every user understands how to expand their network

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          When you pick “federated” you’ll see all posts, independent from your instance. But that’s pretty much impossible because unless you have Tusky the posts will be too fast.

          So yeah, to be able to read anything you have to just read the posts on your instance, meaning it does matter which one you pick.

          • Saneless@lemmy.world
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            It’s not even the speed. It’s also the content. All from all instances seems cool until you can’t read 80% of it because it’s in another language. I’m glad those instances exist but when I have to scroll through 5 posts to see one I can read, and it’s some low-effort post (on average) the experience is not a good one

            Even after all that work, you’ve gotten through 3 seconds of the world’s timeline

            Local is a good one, if your instance is lively enough. Then you can add people and see boosts and your world grows nicely

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              I find the “explore” page super useful for exploration! Spend a few minutes twice a day or so and the content quality is quite high, great place to branch out into boosts from. On my instance, I also do my best to curate the global feed to be somewhat useful (though things to creep in at the edges, I need to do some culling now for some Misskey bridges that are pretty loud in that feed).

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                I think that’s newer, no? Or at least slower to adopt by 3rd party apps. I don’t remember that being a thing 8 months ago.

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                  added in March of last year, and not sure about third party apps since I use the official interface. I find it very useful though, between that, hashtags, public lists of people to follow, and boosts, I set my feed up in about 6 hours and it’s been on minimal-maintenance-mode since and serving me fine. depends on how much the niche communities you like adopt the Fediverse too, YMMV!

      • JoYo@lemmy.ml
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        or we make a few accounts on a few different servers.

        we don’t need to identify with our fediverse accounts.

      • Saneless@lemmy.world
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        Exactly. It just saves you the step of refollowing. Not a value-less feature, but my own posts matter to me too.

        If an instance is shutting down I can migrate and keep ally followers but I’ll just be at zero again for content. Not a good situation

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                Apologies, my familiarity with some of the terms of Mastodon are still a bit rough around the edges. By relationships, do you mean your followers and who you follow?

                If so, it does seem like your followers is preserved (so long as nothing inhibits the move signal), as for who you follow its not clear on the docs whether that is preserved or not (and I’ve not done an account move of my own) - but you can export a list of who you’re following from your account preferences, and then reimport it on your new account for sure.

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    It’s pretty obvious 99% of users bounce off the signup page. People who think otherwise simply are too disconnected from normie reality

    Here is what happens

    Let’s join this thing

    I have to choose a server ? Ok which one ?

    Wow that’s so many, is this important or cani pick at random ?

    If you pick wrong, everything you write could be deleted or never seen by anyone.

    Ok, well I better choose properly

    Read server rules pages for 2-3 minutes

    There’s a distraction

    Later, joins threads

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        “I never had to pick a server for twitter!! What are they doing wrong? This is too much, I’m off”

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      And those who don’t, bounce off the fact that it’s not intuitive to follow someone from their user page.

      Mastodon is not as complicated as it is sometimes made out to be, but it’a disingenuous to pretend that it’s simple, either.

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      there should be a service that redirects registrations to random servers from the “trusted” list.
      Like nextcloud’s signup page.

    • maegul (he/they)@lemmy.ml
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      Yep … agreed all round.

      While decentralisation has advantages, the fediverse will probably have to learn the hard way that from a user perspective, without a layer on top that polishes the UX experience, it’s a net negative unless you’re a nerd and interested in it for its own sake. It’s a classic case of tech people making something that works for them and not for others.

      The parts of the fediverse that are truly valuable IMO …

      1. FOSS platforms,
      2. diversity and experimentation of platforms and UXs and communities (all of which feed on each other IMO)
      3. Freedom for the user to chose and create spaces and interfaces in the ecosystem, which again comes from the above, but is something the fediverse is struggling with. Overall the user is a second class citizen on the fediverse and there is insufficient glue between the pieces for them to come together as a cohesive whole for the user.
      • mafbar@lemmy.world
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        The fragmentation that occurs as a consequence of this decentralised way of conducting social media is probably going to be the natural state of the fediverse for years to come. By its very nature, being decentralised, federated instances are not going to amass hundreds of thousands or millions of users from all (most) walks of life, and only appeal to those with a certain type of mind with nerdy, freedom-centric, and dedicated tendencies. By its very design, it’s not going to catch on most people.

      • interdimensionalmeme@lemmy.ml
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        And it wouldn’t have been a problem at all if accounts, their history, content, identity, relationships and reputation were seamlessly migrateable between instance. Whatever happens, you could just migrate to your own personnal instance.

        But right now, while you can copy your old bulk text, you basically lose everything from what little of a migration you could even do.

        All relationships are lost and you start back at square one. And that’s what makes choosing the right server important and that’s what bounces people right off mastodon and lemmy.

        And it also drives re-centralization because one way to side step the problem is “just join the biggest instance”

    • Onizuka89@reddthat.com
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      Pretty much how it has been for me for both lemmy and mastodon. I think I went to the sign up page for mastodon several times in the days that it was blowing up, and I just didn’t know what server to pick, and even when was at the point of “I will just join one” I still had issues picking one because a lot of the site names sounded untrustworthy, or like specializing in a community I am not really part of. Like the one I ended up on gave me vibes of being for people into astrophysics.

      I am also not sure if people would read the rules pages, but more skim them for keypoints in maybe 30 seconds. Think went that route with lemmy that I skimmed the rule of a potential instance and saw the rules and went “nope, not for me” and was back to step 1. Though this time I was more familiar with the rodeo and have made more users on more instances

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      You forgot the step where you write three paragraphs explaining why you want a server account and get denied because you didn’t supply sufficient detail for them to approve your application.

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        And yet, my server where this is policy is thriving. If it grew any faster than it has been there would likely have been even greater technical issues, and there has never been a lack of people to talk to. It’s almost like there are benefits to not letting people create hundreds of bogus accounts that outweigh the small cost to the user!

        This obsession with growth is pathological. People have internalized the needs of capital and don’t even understand their own needs.

        • Millie@lemm.ee
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          Depends on whose grandma. My own nice sweet grandma returned to life for some reason? Sure! Somebody’s deranged racist grandma who used to bring casseroles to the local neofascist meeting? No thanks!

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    It is kinda hard finding interesting people to follow. Hardly anyone I would have followed on Twitter is on Mastodon.

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    Both are exaggerated, but fediverse apps absolutely need better onboarding and it’s a totally fixable problem, but not if the community continues to ignore it.

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    Every Reddit and Twitter user over the last few months: “OMG The Fediverse is so hard and complicated how can people figure this out!!!11eleven”

    My brother(s) in data: It takes like 5 minutes to understand how it works and you’re good to go (maybe 10 if you were the paint-chip-or-glue-eating-type back in school.)

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      I feel like yall are also overestimating the tech comprehension of a lot of the younger generation. Every action has been so simplified some young teenagers are as tech illiterate as some of their grandparents. If its not inmediately obvious or requires a workaround, they just give up.

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        Yeah, especially when you imagine that they are accustomed to not having to seek out knowledge or even entertainment. When algorithms feed you everything and your attention becomes a commodity you don’t need to develop the skill to actually find it, or the wherewithal to even imagine that you need to go out and find it.

        I believe those of us who were online in the 1995-2010 era remember what it was like to have an internet full of possibilities that you could explore and discover, but that was the exception.

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            I disagree, I have a 9 yr old son and he’s all about how everything works. I think the problem is that it’s too easy, for most of his questions it takes literally a minute to find a youtube video that explains nearly any concept. I certainly don’t mean to belittle that but he’ll have some question like “how can a cluster of satellites observe the entire planet” and he can have that question answered in seconds, and be force-fed ten more youtube videos on more of the same.

            When I was his age (would have been 1989) that’d be a very difficult question for me to answer. Even though that problem had been solved for hundreds of years, I’d have probably needed to start with an encyclopedia and try to find enough about orbits to dig more. My dad knew a bit about space, maybe he’d have been able to point me in the right direction, but there was never an easy video to answer that.

            There’s an ability to access knowledge like there never has been before, the breadth and depth of knowledge on the internet is something we could only have dreamed of 30 years ago. The dream was that this equitable access to information would create a more informed and more inquisitive society, but somehow it’s just made us lazy.

            I’d like to see my kid realize there’s not an easy youtube answer and actually go do more digging and synthesize an answer. I think he’s well-placed to develop that skill but it’s not something most people posess.

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              I think the problem that comes with that is overstimulation and a lack of boredom. In my experience kids (and perhaps adults as well) learn best if they have to learn in their own speed. Having everything spoon fed to you, especially when it’s an overwhelming amount of information, can get too much and people shut down.

              Maybe it’s conspiracy theory territory, but I sincerely believe that the combination of overstimulation, decision fatigue and FOMO by the thousands of entertainment and information sources really doesn’t work well with human brains. I don’t think that people have become more lazy, it’s a form of mental overload.

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                That’s very true too. I like the way Matthew Crawford talks about the Attention Economy and how we’re essentially selling our attention to websites in return for “free” content.

                I also think there’s a real difference between actively sourcing information and mindlessly consuming it. Going to Netflix to specifically watch Black Mirror or Orange is the New Black is substantively different from opening Netflix and letting the algorithm suck away a few hours of your evening. Youtube tutorials are amazing and I’ve used them for all kinds of home, work and personal projects but it’s also very easy to watch a bunch and feel like you know how to do something. I expect watching a really satisfying video of someone hand-cutting a dovetail joint between two pieces of wood releases a good chunk of the dopamine of actually doing it yourself, but it’s not the same… not at all.

            • Hot Saucerman@lemmy.ml
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              I don’t think you necessarily disagree as much as not seeing your own child as the outlier they are. When you surround yourself with others who are willing to do bare minimum amounts of research to find an answer, it’s easier to act like it isn’t a problem.

              Yet, I live in a country where massive amounts of people are rejecting things that are insanely simply to research and to prove like the efficacy of vaccines, for instance, or whether Donald Trump is a grifting buffoon. These people have no interest whatsoever in doing research that will undermine what they’ve already chosen to believe. Motherfucker we have flat earthers out here building rockets to “prove” the earth is flat. Even some of the ones who do research, like the flat earthers, just move the goalposts and don’t seem to learn when science proves them wrong.

              The sad reality is that if there are simple answers in front of them, most people won’t look for harder ones. I simply think your child is an outlier in being willing to do any amount of research on things they are interested in. For many people it’s incredibly hard to get them to even consider doing such a thing.

              • Misconduct@lemmy.world
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                I think you’re also basing your opinion on your limited world view. Morons have been anti vaccine since they were invented that’s absolutely not even remotely new. Honestly most of your complaints can been seen throughout history in various forms because it’s all just human stuff. I would caution you to try to avoid this thinking if possible because, frankly, it’s some boomer shit. You picking up a sense of superiority and dunking on “kids these days” is just following the same pattern of every generation before you with slightly updated complaints.

                I’d love to see humanity as a whole grow out of it and realize that the “kids these days” are just inexperienced people navigating the world exactly like we did. They have similar AND different challenges that they’re reacting to. Many of them behave exactly like you would if you were born in the same gen.

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            Because all they’re growing up with is dumbed down corporate black boxes of tech devices, along with a narrative that it’s wrong and evil to build, fix, copy, and be curious

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        I come across this a fair bit. What it seems to be, is a complete lack of critical thinking.

        Once an end user hits any type of wall, they just freak out and ask the helpdesk.

        You can really tell who uses technology, and who grew up with technology. There does seem to be a broadening gap.

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        Some?? In my experience ALL.

        The older generation grew up in the time that you had “to get it” on some level to do anything.

        The current gen ((my) kids 12,15) just don’t use it the moment it doesn’t work. Zero effort, zero will to learn. Because there’s always another option which does work instantly. Fuck privacy, fuck my rights.

        • areyouevenreal@lemmy.fmhy.ml
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          Hey I was born in 2001 and use both Mastodon and Lemmy. Stop with the juvenoia.

          The fact is most people of any age don’t care how things work and don’t like putting in any extra effort into tech. Imo old people are sometimes worse with this.

          People who want to understand how technology works are a minority, and those who actually do understand are an even smaller minority. Nobody can understand how everything they use works to a reasonable level of detail anyway. You either have surface level details of lots of stuff, or more detail about some specific things. Modern systems are just too large and complex to completly fit in a human brain.

          Edit: When the comment I was replying to was first written it didn’t include the age of the people they were talking about. Now that I know those it sounds less like a generation issue and more like the behaviour if children and teenagers. I think the person I am replying to needs to understand the difference between generations vs just still being a kid. Although personally I got into the technical side of things as a teenager.

          • grahamsz@kbin.social
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            Imo old people are sometimes worse with this.

            100% this. We were paranoid that facebook would melt our kid’s brain, but in reality it’s messing up our parents’ generation.

            My 9 yr old is conflicted because all his friends are on Messenger Kids and he wants to talk to them, but doesn’t want to give facebook access to his data.

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            You pretty much need a parent or some other reference person (which can be people in the internet) to teach you that, though. The chance of that having happened is a bit higher the more mature you are, just because you had more time to also figure out the other important things of life.

            I think it’s only a small difference though, because the unwillingness to learn new things also increases with age. I think the highest chance for someone to want to know how things work is around 25-35 or something. However, as you say, people of all ages generally don’t care how things work, and all ages have people that do care how things work, it just depends on the person.

            But probabilities are still a thing and I think it’s a bit more likely for teenagers to not care to understand how something works.

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              They didn’t specify the ages when I first replied. Now that they have specified they are kids I think it’s even less of a generation issue and more of a teenager or child vs adult issue that’s being wrongly framed as a generation issue.

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                Yeah I think they just used “zoomers” and “very young people” interchangeably.

        • Misconduct@lemmy.world
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          No offense but I feel like as a parent theres a lot you could have done and can still do to mitigate that. Like, it’s reasonable to be mad at the exploitative reasons for tech being the way it is but you’re the parent and you’ve had a lot of control over those things for their entire lives. Not to mention that we’re the generation that embraced the easier tech as a whole. Kinda wild to blame the kids that are literally products of us and our actions.

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        I don’t think they’re tech-illiterate in general; there are certain things they don’t understand because they’ve never really had to - filesystems, for instance - but that’s no different from most Millennials not understanding CLIs.

        • Misconduct@lemmy.world
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          I honestly think this talking point is so dumb anyway. The whole concept of generations is actually stupid. They’re just younger people dealing with their own flavor of the bullshit we all had to deal with. Their lives wouldn’t magically be enhanced if they were latchkey kids that struggled to install a hard drive without the internet. I thought we wanted them to have better and easier lives? Isn’t that the whole point? Why would we want them to struggle with our bullshit AND all the new stuff in the world that they’re dealing with now? Plop them in one semester of a beginner computer/programming course and they’ll know as much (if not more) as the average millennial it’s not that deep.

          It’s wild that every generation gets dunked on by the ones that came before and so many people still grow up and repeat the cycle. Why? Just be kind to your kids and educate them if you think they’re lacking important knowledge ffs. I’m especially disappointed in millennial parents doing this shit. We’re still getting blamed for idiotic things to this day and you all didn’t even hesitate to pull the same bullshit on your kids. Do better.

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        I’ve seen that a lot at work. If there isn’t a YouTube video going over what they need to do, they are lost. They seem to get scared at basic debugging of output.

        • scytale@lemmy.world
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          Yeah, everything has to be a visual aid, when it’s easier to just read one page of instructions.

      • Misconduct@lemmy.world
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        Back in MY day my shiny new gadgets had about a 50% chance to work out of the box without tinkering! Plug and play? Pft naaaah. Get off my lawn!!

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          I mean, Linux does make that percentage lower nowadays tbh. I know some manufacturers care but the grand majority dont see the 0.something as their audience

    • Encrypt-Keeper@lemmy.world
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      1 year ago

      Even if you can figure it out, it’s still just unintuitive and a hassle. Theres a lot of friction and friction is the enemy of adoption. I’m a datacenter engineer and despite know exactly how Mastodon works it would just be too much time and effort to get the content flowing. I setup my account, figured I’d get around to it and never did. I wouldn’t blame any average person for just not feeling. Like putting in the effort.

      The only reason I’m on Lemmy because I followed specific subreddits here so I didn’t need to go looking for anything.

      • grahamsz@kbin.social
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        1 year ago

        Except facebook used to be like that, and somehow we did just fine. Shit myspace just gave you Tom when you signed up for a new account and nobody found that confusing either.

        Standards have certainly changed, but it’s really not that hard to follow a few people that look slightly interesting and grow your network based on who they post.

        • Encrypt-Keeper@lemmy.world
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          Yes clunky, unintuitive social media platforms did just fine back when they were all equally immature, clunky and unintuitive. But social media has changed a lot in the past 20 years and it’s grown to be more intuitive, usable, and relatively frictionless to adopt.

          I don’t think it’s reasonable to expect every Tom Dick and Harry who are used to modern social media platforms built on decades of improvements to form and function, to just dive in head first to an experience that rivals the social media of a bygone era.

        • irmoz@reddthat.com
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          Facebook had an advantage in that you very likely already knew 98% of the people you wanted to add as a friend by name, and only had to search their name. After adding your friends, most of the work of setting up facebook is done

    • Lix_xD
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      Honestly lemmy shouldn’t take more than 2-3 minutes if you’ve created accounts for stuff like reddit or discord before

  • arc@lemm.ee
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    1 year ago

    Personally I thought first impressions of Mastodon (and Lemmy) were abysmal. Being told to pick a server without knowing what that means or the consequences of that choice just scares people away. Unless someone has a specific server in mind they should not even be asked to pick one. Instead a number of existing servers should volunteer as curated core servers and new users are automatically assigned to one of those. There can still be a “let me choose” link that goes to a full list of servers if they prefer to browse them all

      • domportera@lemmy.ml
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        1 year ago

        I think this is a decent take. Maybe certain trusted servers can opt to be “default” servers and new users signing up on mastodon’s default homepage are round-robbin’d into them. This can create a large burden of moderation on servers that opt into this, but it would be well worth it to turn mastodon into a user-friendly platform

        • ikidd@lemmy.world
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          Sounds like a good way. I have to admit, signing up for mastodon was a confusing mindfuck, and I’m not anything close to tech-illiterate as a reporter, and it’s mainly because of the process. It’s seriously crippled adoption.

          • domportera@lemmy.ml
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            1 year ago

            people -> create content -> engages (including share) -> bring people -> create

            same! I’m super tech-literate and I had real trouble choosing a server. and before that I had trouble understanding exactly what it meant (though the email analogy goes a long way). And of course I ended up regretting the server I chose and am in the process of migrating 😓

      • I Cast Fist@programming.dev
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        It’s apparently easy to migrate between mastodon instances, it’s an option under the Settings page, so they already got that covered.

    • Beardedobject@pathfinder.social
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      After installing both of those I ended up setting them aside for a few days because of this. I’m glad I made time to work it out but yeah, Installing and signing up are not the issues.

  • Emu@lemmy.ml
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    I disagree, it’s not as easy and normal as Twitter and Threads. Stop lying to yourselves. It’s Dev’s requirement to make it user friendly for the audience and they haven’t. Otherwise this wouldn’t be a thing people are saying lol. Devs and fanboys are so in their own bubble it’s why nothing thrives

  • brockpriv
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    I opened the mastodon app. I clicked to select a server and create an account.

    It gave me an error about timezones not included in the list.

    Then i remember i tried it 2weeks ago and i never took the time to troubleshoot it.

    I’m still unable to access mastodon

    • Comment105@lemm.ee
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      It seems to be an error with sign-ups through the app, I had the same issue with several different servers, but was able to create an account on their website and then log in through the app.

      Even without it, the server navigation and selection (and no option to migrate your userdata) makes the sign up process a problem not worth solving for many… A lot of people will just off-hand decide they don’t really care, and leave. (This kind of onboarding is not sustainable of we want this fediverse to become a long-term fully fledged Reddit alternative, and not just another Voat with a lower percentage of racists.)

      P.P.S: Also, apparently Mastodon was mostly Mark Ruffalo tweets (toots? the logo is an elephant, I think?), which are fine but uninteresting.

    • vis4valentine@lemmy.mlOP
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      Report the bug to Mastodon (from the playstore or something) and try to use Mastodon through Tusky or another client. I use Tusky and is pretty good.

      • Voytrekk@lemmy.world
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        That is still enough friction to prevent people from signing up. I didn’t sign up for a long time because trying to choose a server felt overwhelming. It wasn’t until they allowed more sign ups at mastodon.social that I gave it another try.

      • pollocks@lemmy.ml
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        Therein lies the problem. A lot of people already get decision fatigue trying to choose a server and don’t get past the sign up. Assuming that they are still willing to try and use a third party app, you get to layer finding a good app that works reliably on top of that and learning how to use the app which will be significantly different from the website. There comes a point where it’s not tech illiteracy but a lack of time and interest spending hours how to use a service that is much harder to get into than its competitors.

  • HeavenAndHell@lemmy.world
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    Even Lemmy has people saying they don’t understand it’s complexity when it’s literally the same steps. it’s honestly exhausting how little effort people are willing to put in basic technology.

    • voxel@sopuli.xyz
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      yeah it’s basically just good old reddit but with email-like distributed servers.

    • Reddit_Is_Trash@reddthat.com
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      This is one of of the things that concerns me about society.

      There are plenty of people who are unwilling to put in 5 minutes to learn a new skill, such as joining lemmy, and they chalk it up to being unable to.

    • starlinguk@kbin.social
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      It’s not “basic technology”. It’s easy to find somewhere to get an email account, but you’re not going to find a Lemmy instance on Facebook or in an advert or at work. And Email doesn’t usually say “we don’t like that instance anymore so you won’t get any more messages from there, so you have to sign up to something else” (see Beehaw).

      The problem is y’all are tech savvy and have no idea what it’s like to not be tech savvy. Hell, my wife is a goddamn computer scientist and can’t handle this stuff.

      • stebo@lemmy.dbzer0.com
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        Your wife can’t handle what? Googling “lemmy world” and signing up just like any other social media?

    • Riccosuave@lemmy.world
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      The perfect platform is one that has great UI, broad functionality, and is just complicated enough to keep out the low hanging fruit. I feel like keeping the barrier of entry just high enough that we don’t end up with as many debate perverts and shit talkers as Reddit is preferable.

    • r1veRRR@feddit.de
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      But Lemmy IS harder to use than alternatives, that’s just irrefutable. If I have a Reddit Account, I can interact with any Reddit content in any sub, directly. I don’t have to find the version of that post in my instance, DIRECT ACTION.

      Sometimes I feel like a federated login (think Google OAuth style) would be far superior to just federating content.

      • static_motion@programming.dev
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        But a central authentication authority would be antithetical to the federated platform ethos. If the central authority goes under or goes rogue, everyone on the platform is boned. The goal of federation is to avoid exactly that.

        • r1veRRR@feddit.de
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          Yes, which makes the system harder to use, ergo all the comments from normies. There are obvious advantages to federation, but I wish people stopped pretending there aren’t any trade-offs.

          Honestly, it could be a UX solution, that doesn’t need a fundamental change in federation. I can already post as myself to lemmy.ml, even though my account isn’t there. So a solution that transparently does exactly that, but while I’m browsing the lemmy.ml instance should be possible. Somewhat similar to how following people on Mastodon on different instances opens a popup for login, then follows them. Honestly, even just an easier/automated way to map from <Post on Lemmy.ml> to <Copy of that Post on Feddit.de> would help. Currently, it’s all instance specific IDs. If posts/comments/etc had a similarly global ID system as communities there’d be a lot less problems. Visiting that post would simply mean replacing the host part of the URL, something a browser plugin could take care of.

    • voxel@sopuli.xyz
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      yeah the new Facebooj ui is so fucking confusing.
      they don’t even think of their target audience lol

    • Pika@lemmy.world
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      Someone who hasn’t used Facebook for over 6 years, I’m still trying to convince my grandfather that I don’t actually know anything about the platform and that he probably knows more about Facebook than I do. cause honestly I don’t recognize it anymore

  • Quacksalber
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    Is this a troll post? There are multiple shortfalls that make Mastodon harder to use than twitter for the average user. Here’s a great Op-ed explaining them: https://arstechnica.com/information-technology/2023/06/op-ed-why-the-great-twittermigration-didnt-quite-pan-out/

    The tl;dr is that decentralization is no selling point for the average user and if the experience using Mastodon is any worse than using Twitter, people simply won’t switch. And there are numerous big issues with Mastodon’s usability that make it inferior to Twitter: That there is no proper way of exploring creators, that following creators is a hot mess, that Mastodon instances can block each other and thus make it impossible for their users to interact with each other. All those drawbacks come from being decentralized, while the only positive, not being ruled by a billionaire man-child, clearly doesn’t bother people as much.

    • Emu@lemmy.ml
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      1 year ago

      100%. People here don’t think user experience and accessibility is important. Very weird attitude.

      • littlecolt@lemm.ee
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        The average user also wants to have content shoved into their face with zero effort. There is a little effort to find content on mastodon and Lemmy.

        • Emu@lemmy.ml
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          I disagree. I’m super tech savy. It takes time to understand Lemmy etc. and get what you want. I’m not against this, but let’s be realistic, it isn’t as easy as Reddit for example. This is fact not opinion…

          • chicken@lemmy.dbzer0.com
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            I haven’t been using it very long but I have not noticed any significant differences with Reddit for Lemmy. It seems exactly the same. You sign up, there’s default posts and there’s your personal feed where you can add and remove subs. Content is shoved in your face with zero effort. Response notifications in the top right. What is harder about it?